Texting Pricing
At Switchboard you are charged for successfully delivered outbound texts and nothing else.
In December 2023, Switchboard lowered prices for all toll-free verified + registered traffic. All customers must be sending registered or verified traffic to get these new lower prices.
Pricing breakdown:
Sending Number | Message Type | Price |
Toll-Free/10DLC | SMS (1-segment) | 1.5¢ |
Toll-Free/10DLC | MMS | 2.9¢ |
Local Unregistered | SMS (1-segment) | 2.0¢ |
Local Unregistered | MMS (up to 50k per month) | 3.0¢ |
Local Unregistered | MMS (50k+ per month) | 4.0¢ |
SMS vs. MMS:
- An SMS message is any message up to 160 characters with no media attached
Note that an SMS message with an emoji only has 70 available characters. 🙃
- An MMS message is any message above 160 characters and/or has media attached.
- Your broadcast preview will tell you if the message will be sent as an SMS or MMS.
- No commitments, minimums, setup fees, or prepayment. No charge for inbound messages, cleaning landlines from your lists, or for messages that result in an error.
- No phone number rental charges – we set up sending numbers for you.
- We can set up a shortcode for you, but we pass through all rental costs.
- Pricing is inclusive of telecom fees and is the same for Local or Toll-Free numbers.
- Each account receives a $30 credit, so you can send with no risks or long-term commitment.
- Find our pricing calculator here.
