Reset Your Password + Help Users Get Logged On
Reset Your Password
- Go to swtch.to/reset.
- Type the email you use with Switchboard and click Reset My Password.
- You will receive an email with a link to reset your password. Click Reset Password.
- This will bring you to a new page where you can reset your password. Type in your new password and click Change Password.
- Next, you will get a confirmation that your password has been reset and you can log in.
Help Users Get Logged On
- If someone is unable to log in and doesn’t know why:
- Check if the user has an account by going to Members in the Switchboard Menu.
- If they have not accepted their invitation yet, they will be listed under Pending Invitations.
- If their invitation is pending, they should have received an email from no-reply@oneswitchboard.com inviting them to Switchboard.
- If their invitation is pending, they should have received an email from no-reply@oneswitchboard.com inviting them to Switchboard.
- If they are listed under Members, they have already accepted their invitation or already have a Switchboard account.
- If someone already has a different Switchboard account, they can log in with the same email and password and they will be able to switch between accounts in the Switchboard Menu under organizations.
